Policies & Reporting

Action Plans

Action Plan

The State of Texas GLO Action Plan and any subsequent amendments can be viewed here:

Needs Assessment

The Harris County Needs Assessment regarding Hurricane Harvey recovery and unmet needs has been submitted to the Texas General Land Office on October 26, 2018. This plan will assist the county to develop programs utilizing Community Development Block Grant – Disaster Recovery (CDBG-DR) Round 1 funds in the amount of $1,115,386,830.

Below please find the Harris County Needs Assessment:

Comment Period has closed and draft submitted to Texas General Land Office

Harris County Supplemental Action Plan

The U.S. Department of Housing and Urban Development (HUD) has allocated $5.024 billion in Community Development Block Grant Disaster Recovery (CDBG-DR) funds to the state of Texas in response to Hurricane Harvey, DR-4332, through the publication of the Federal Register, Vol. 83, No. 28, Friday, February 9, 2018. This allocation was made available through the Continuing Appropriations Act, 2018 and Supplemental Appropriations for Disaster Relief Act, 2017 that allocated $7.4 billion in CDBG-DR funds in response to major disasters declared in 2017. In their Action Plan submitted to U.S. HUD on May 8, 2018, the State of Texas, under their program administer the Texas General Land Office (GLO), made a direct allocation of $1,115,386,830 in Community Development Block Grant Disaster Recovery (CDBG-DR) funding (Round 1) to Harris County.

A Draft Supplemental Action Plan has been developed by Harris County to program these funds and submitted to the GLO. The original Draft Supplemental Action Plan, which was approved by the Harris County Commissioners Court on July 10, 2018, was incorporated into the State of Texas Plan for Disaster Recovery – Hurricane Harvey Round One (CDBG-DR) as Amendment One by the GLO. The GLO submitted Amendment One to HUD in October 2018 and HUD approved Amendment One on December 11, 2018.

Below, please find a link to the State’s Hurricane Harvey Action Plan that includes Harris County’s Supplemental Action Plan:

State of Texas Action Plan for Hurricane Harvey

  • Harris County Supplemental Action Plan (Approved by Harris County Commissioners Court on July 10, 2018 and approved by U.S. HUD on December 11, 2018 as Amendment One to the State of Texas Action Plan for Hurricane Harvey (CDBG-DR), which can be found at the above link)
  • HUD Approval Letter

Guidelines

Guidelines have been created for each of the HCD disaster recovery programs to define the parameters and purpose of each program, and how it will work to help the County meet an unmet need.

The guidelines establish eligibility for and distribution of program funds.

Below are guideline documents and related addenda for each program.

Affordable Housing Preservation Program
This program has been discontinued by the Texas General Land Office, effective Oct. 6, 2020, with approval of the State of Texas Plan for Disaster Recovery: Amendment 7 by the U.S. Department of Housing and Urban Development. To see the archived guidelines, click here.
Infrastructure/Non-Housing Program

Infrastructure & Public Facilities & Planning Studies

Infrastructure & Public Facilities

For more information about the 2017 Flood Event – Hurricane Harvey, click here.

Public Services SOP

Transit Services – Disaster Recovery Transportation Service

Harris County Section 3 Job Training and Education Project

Affordable Rental Housing and Case Management

Optional Temporary Relocation Services

Guidelines (Archived)

Residential Buyout Program

Post Disaster Relocation and Buyout Program

Homeowner Assistance Program

Affordable Rental Housing Program

Homeowner Reimbursement Program

Single-Family Construction Program

Downpayment Assistance Program

Affordable Housing Preservation Program

Fraud, Waste & Abuse

The Harris County Community Services Department welcomes feedback and complaints from any member of the public. Complaints of fraud, waste or abuse must be immediately reported by calling the hotline at 866-556-8181.

Complaints & Appeals

The Harris County Housing and Community Development (HCHCD) has a systematic appeal and complaints process so that applicants and participants have recourse when they feel HCHCD, its vendors or any of its Project Recovery programs have made an adverse determination of eligibility, benefits or award/offer amount.

A complaint or appeal must be submitted as outlined below:

Complaint Process

Complaints are to be submitted in writing, or in person at the main HCD office, or by phone by contacting HCD at 832.927.4700 and will be responded to within 15 business days of the receipt of the complaint.

Mailing Address for Project Recovery Program Complaints:
Harris County Housing and Community Development
8410 Lantern Point Dr.
Houston, TX 77054
Attn: Appeals Coordinator
Phone: 832.927.4700
Email: hrc@csd.hctx.net

Business Hours:
Monday through Friday, 8 a.m. to 5 p.m.

Appeals Process for All Project Recovery Programs Except Post Disaster Relocation and Buyout Program

Applicants have the right to file an appeal regarding their award within 10 days of the date on the face of the determination letter. After 10 days, the status is final and can no longer be reviewed. Appeals must be in writing in order to be valid. The final decision will be sent to the applicant in an Appeals Decision Letter. If the decision is unsatisfactory, applicants may further appeal to the Texas General Land Office (GLO), whose contact information can be found below.

Appeals Process for Post Disaster Relocation and Buyout Program

An aggrieved acquisition/buyout participant may file a written appeal with HCCSD in any case in which the participant believes that the Project Recovery Staff has failed to properly consider their application for assistance under the Uniform Relocation Act (URA) and program guidelines.

The participant must file the appeal in writing within 60 business days after receipt of the determination letter. After 60 days, the status is final and can no longer be reviewed, except for reasonable accommodation requests, which will be reviewed on a case-by-case basis. A determination will be sent to the participant in an Appeals Decision Letter. The participant may accept the decision, seek judicial review of the decision, or request a review by the Texas General Land Office (GLO). The GLO will only review an appeal after the participant has exhausted Harris County remedies.

To review the complete Post Disaster Relocation and Buyout Program Appeals Process, please see Attachment B of the Program Guidelines. It can be located on page 50 of the guidelines. 

Mailing Address for Harris County Project Recovery Program Appeals:
Harris County Housing and Community Development
Attn: Appeals Coordinator
13105 Northwest Freeway, 4th Floor
Houston, Texas 77040

Business Hours:
Monday through Friday, 8 a.m. to 5 p.m.

Phone:
832.927.8301 (Spanish operators available) and for TTY users call 771

Email:
DR.Hotline@csd.hctx.net (Spanish operators available)
Anonymously to hrc@csd.hctx.net; ATTN: Appeals

General Land Office (GLO)

GLO Appeals Information

Complainants and appellants should initially contact their local jurisdiction (Harris County Community Services Department) in accordance with their local policies and procedures for customer complaints. However, should the complainant or appellant not be satisfied with the outcome of their process with HCCSD, they have the right to escalate the complaint or appeal to the Texas General Land Office (GLO). The GLO will provide a timely response. The response will be provided within 15 working days of the receipt of the complaint or appeal, if possible.

GLO Mailing Address
ATTN: GLO-CDR
Texas General Land Office
PO Box 12873
Austin, TX 78711-2873

GLO Email Address
cdr@recovery.texas.gov

GLO Telephone
844.893.8937 or 512.475.5000

MWBE/Section 3

SECTION 3

Section 3 of the Housing and Urban Development Act of 1968 (12 U.S.C. 1701u), as amended, requires that Harris County  ensures that training, employment, and other economic opportunities generated by certain HUD financial assistance for housing and community development programs shall, to the greatest extent feasible, be given to low- and very low- income persons.  Particularly those who are recipients of governmental assistance for housing, and to businesses that provide economic opportunities for these persons.

CONTRACTING WITH SMALL AND MINORITY FIRMS, WOMEN’S BUSINESS ENTERPRISE, AND LABOR SURPLUS AREA FIRMS

It is national policy to award a fair share of contracts to small and minority business firms, as well as women-owned firms.  Accordingly, affirmative steps must be taken by Contractors to assure that small, minority, or women-owned businesses are utilized when possible as sources of supplies, equipment, construction and services, especially from labor surplus areas.

Financial Reporting

To view the State of Texas GLO Quarterly Progress Report, click here

Financial reporting for the expenditure of Harris County’s Project Recovery CDBG-DR funds can be viewed on the spending dashboard, located here.